Characteristics of a low blame environment are an empowered workforce with a high morale, mutual trust and respect of team members, collaborative conversations, collaborative solutions, pairing accountability, quickly coming to agreements, and being solution focused where the norm is not "WHO DID IT but "HOW TO FIX IT".
Techniques to Explore
Changing mindsets and removing a blame culture can be done with a desire to evolve and curiosity. Exploring the following techniques will help you begin to change the culture of blame by fostering listening, understanding, allowing discovery and focusing on real solutions.
- Core Protocols
- Powerful Questions
- Lean Coffee
- Silent Brainstorming
- Perfection Game Protocol
After trying these techniques for a while you may notice some changes. Keep with it and don't get discouraged if it fails the first time. Behaviors are learned, so rejoice in incremental improvements.
Remember Change Starts with You!
- Desire to Improve
- BE CURIOUS and listen
- Use what you learned here
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